Terms and Conditions

Last Updated: 04/12/2025

Welcome to Maison Evano (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, and any purchases made through our platform (collectively, the “Services”).

By accessing or using our Services, you agree to comply with these Terms. If you do not agree, you may not use our Services.

1. Eligibility

To use our Services, you must be at least 18 years old or the age of majority in your jurisdiction. By using our website, you confirm that all information you provide is accurate and that you meet all eligibility requirements.

2. Products and Descriptions

We strive to ensure all product information is accurate, including descriptions, images, colors, sizing, and pricing. However:

  • We do not guarantee that descriptions are entirely accurate, complete, or error-free.

  • Colors may vary depending on your device’s display.

  • Product availability is subject to change without notice.

We may modify or discontinue items at any time.

3. Pricing & Payment

All prices listed on our website are in United States Dollars (USD).

By placing an order, you agree to:

  • Provide valid and authorized payment information

  • Allow us to charge your selected payment method for your order

We reserve the right to correct pricing errors and update prices at any time.

If an order has an incorrect price, we may cancel the order and issue a refund, or contact you for instructions before processing.

4. Orders & Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to:

  • Suspected fraud or unauthorized activity

  • Incorrect pricing or information

  • Unavailable products

If your order is declined or cancelled, we will notify you and issue a refund if applicable.

5. Shipping & Delivery

Maison Evano ships exclusively through external carriers. Delivery times are estimates and not guaranteed.

We are not responsible for:

  • Delays caused by carriers

  • Incorrect shipping information provided by the customer

  • Lost, stolen, or damaged packages after delivery

  • Customs delays or fees (for international shipments, if applicable)

Risk of loss passes to you once the package is marked as delivered.

6. Returns, Exchanges & Refunds

Maison Evano does not currently offer a guaranteed return or refund policy.

Refunds, returns, or exchanges may be granted solely at our discretion.

We may consider a return or exchange request under the following general conditions:

  • The item must be unused and in original packaging

  • You must contact us within 7 days of delivery

  • Proof of purchase must be provided

We reserve the right to deny any return or refund request for any reason.

All sales are considered final unless otherwise stated by Maison Evano in writing.

7. Account Registration

To place an order, you may be required to create an account. You agree to:

  • Keep your login information confidential

  • Accept responsibility for all activity under your account

  • Notify us of any unauthorized use immediately

We may suspend or terminate your account at our discretion.

8. Intellectual Property

All content on the Maison Evano website—including text, images, logos, graphics, product designs, and layout—is owned by Maison Evano or its licensors.

You may not:

  • Copy, reproduce, or distribute our content

  • Use our trademarks or branding without written consent

  • Modify or reverse-engineer any part of our website

9. User Conduct

You agree not to:

  • Violate any applicable laws

  • Upload harmful, fraudulent, or unlawful content

  • Attempt to interfere with or bypass our security systems

  • Use bots, scraping tools, or automated access methods

We may block or restrict access to users who violate these rules.

10. Third-Party Links

Our site may contain links to third-party websites or services. Maison Evano is not responsible for:

  • The content or practices of third-party sites

  • Any transactions or interactions you have with those sites

You access third-party content at your own risk.

11. Disclaimer of Warranties

To the fullest extent permitted by law, our products and Services are provided “as is” and “as available.”

We make no warranties, express or implied, regarding:

  • The accuracy or reliability of product information

  • The durability or performance of products

  • The uninterrupted or error-free operation of our website

12. Limitation of Liability

To the maximum extent permitted by law, Maison Evano is not liable for any:

  • Indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, data, or goodwill

  • Issues arising from your use of our products or Services

Our total liability for any claim will not exceed the amount you paid for the product involved.

Certain jurisdictions do not allow limitations on liability, so some limits may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Maison Evano from any claims, damages, costs, liabilities, or expenses arising from:

  • Your use of our Services

  • Your violation of these Terms

  • Your violation of any law or third-party rights

14. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

Privacy Policy: [Insert Link]

15. Termination

We may suspend or terminate your access to the Services at any time, including for:

  • Breach of these Terms

  • Suspicious or fraudulent behavior

  • Legal or operational reasons

Upon termination, your right to use the Services ends immediately.

17. Changes to These Terms

Maison Evano may update or modify these Terms at any time. Changes will take effect when posted on our website. Your continued use of the Services indicates acceptance of the updated Terms.

18. Contact Information

For questions, concerns, or support, please contact:

Maison Evano